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[RESOLVED] : "552 5.2. 2 user quotas exceeded" error

What is Email error 552?
The email error 552 usually occurs when an issue or problem is being detected in an attachment which is present in your emails. There are two reasons which might cause an issue or problem with any of the attachments in your account. They are exceeding the default limits of the size of the remotely present server or a file type that is not supported by the remotely present server. In some cases, the mail server may end up using this error code by mistake while blocking an email.
This might happen due to the impact of filtering. For example, a URL in the email could be spotted in the blacklist of a domain. In simple words, the error 522 occurs when the recipient account’s quota gets full and further e-mails could not be delivered. There are two most common solutions for this error. They are to increase the e-mail quota in cPanel and to delete the trash folders along with emails containing big attachments. In this article, let’s see about the two solutions for quick fix for‘552 5.2. 2 user quotas exceeded’ error.

How to increase the quota of email in cPanel?
Here is a step by step guide on how to fix the ‘552 5.2. 2 user quotas exceeded’ error using the method of increasing the quota of the email in the cPanel.
Step 1: The first step is to log in to your account in the cPanel.
Step 2: Now that you have successfully logged in to the cPanel, tap on the option “Email accounts”. This icon can be found beneath the heading of the e-mail.
Step 3: The next step is to tap on the link of the “Quota” that can be seen beside the email ID that you have logged in to.
Step 4: Then comes the final step. You may try changing the value that is in numeric form for the mailbox’s size or you might change it to “Unlimited” instead of entering a numerical value. That’s all. You’re ready to go.

How to delete the trash folders and emails large attachments
Here is a step by step guide on how to fix the ‘552 5.2. 2 user quota exceeded’ error using the method of deleting the trash folders along with emails containing big attachments.
Step 1: The first thing to do is to check whether the quota of the email has exceeded or not.
Step 2: Then the usage of the disk present in the folders of the email should be checked. In this step, you will be able to identify the folder that has an issue or a problem.
Step 3: Now clear the trash folder and email with the large size of attachments so that the unnecessary spaces that are occupied will be cleared too.
Step 4: The next step is to initiate the configuration process for the client of the email so that the further emails will not be stored in the server.
Step 5: Sometimes the email account’s quota will be raised for the purpose of increasing the success of the email’s delivery.
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