Accessing the webmail folder is easy but getting problem while opening or editing the file using Roundcube webmail is tough.
Your error will be displayed as an error occurred! Server error! (OK)
In detail, your error code will be explained below reason:
Unexpected condition from IMAP server, closed or corrupt connection to IMAP. Possible mailbox corruption.
Corrupted files will always through error so, check the corrupted file first.
We are starting the step to resolve the cPanel Roundcube webmail error:
Step 1: From the webmail session, kindly log out first. Go to the file manager and then go to the path /mail/ directory.
Step 2: Search where the dovecot.index file and then change the name as dovecot.index.bak.
By now, you can see the user logs have recreated the index files. So, you won’t get problems anymore.
Your error will be displayed as an error occurred! Server error! (OK)
In detail, your error code will be explained below reason:
Unexpected condition from IMAP server, closed or corrupt connection to IMAP. Possible mailbox corruption.
Corrupted files will always through error so, check the corrupted file first.
Code:
Roundcube use database backend as MySQL: /var/cpanel/roundcube/log/errors
Roundcube use database backend as SQLite:
Version 78: /home/$username/tmp/errors
Version 78 after: /home/$username/logs/roundcube/errors.log
Enabling cPanel service for PHP-FPM: /home/$username/logs/.php.error.logStep 1: From the webmail session, kindly log out first. Go to the file manager and then go to the path /mail/ directory.
Code:
/home/<username>/mail/<domain name>/<email account name>/By now, you can see the user logs have recreated the index files. So, you won’t get problems anymore.
