Error: “Unable to logon user (servername\systemuser): (1326) The user name or password is incorrect.”

kumkumsharma

Administrator
Staff member
If you are facing this error while creating subdomain in plesk or accessing your website in browser then you can resolve this error easily with below steps.

You will get this error when system user’s account credentials in OS are not sync in Plesk database.
  • Login to windows server via RDP.
  • Run Command promp.
  • To synchronize system user with the database you can use below command:
"
Code:
%plesk_cli%\repair.exe" --synchronize-impersonation-storage
  • You can repair system user accounts with this command. This will repair user accounts for all subscriptions.
Code:
"%plesk_cli%\repair" --repair-all-webspaces-system-users
 
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