Could not issue a Let's Encrypt SSL/TLS certificate for example.com in Plesk

K

kumkumsharma

Administrator
Staff member
If you are getting below error in Plesk while installing SSL then then you can check this article further.

Code: 
Error: Could not issue a Let's Encrypt SSL/TLS certificate for example.com
Authorization for the domain failed.
Details Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/9_fD4pJYnd6o4DNUxbG0WNtYOOm-G6TeHcz8TN1K9f4. Details: Type: urn:ietf:params:acme:error:unauthorized
Status: 403
Detail: Incorrect TXT record "Rq5AN5tnNTHnUNfh2byBWzDZNePjIOcSJDMJYK0ku6A" found at _acme-challenge.example.com
You are getting this error it means TXT record is missing from your account or its incorrect. you can check below steps:
  • Login to Plesk.
  • Here you will find option “Let’s Encrypt” under “Websites and Domains”.
  • Now you will find various options and you have check “Issue a wildcard SSL/TLS certificate” option.
  • At the end you will find option “Install”, you have to click on it.
  • Further you will find TXT record and you have to add the TXT record in DNS service option.
  • After that click on “Continue” button.
 
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