Fixing the 0x800ccc0e Error in Windows Live Mail or Outlook

Fixing the 0x800ccc0e Error in Windows Live Mail or Outlook

Outlook, or Windows Live Mail, as it is previously called, is used by many. When sending out emails, at times it results in error. One of them is the 0x800cc0e error. It’s a common SMTP port error. Usually it occurs when Outlook doesn’t authenticate your account when sending emails and the outgoing mail server doesn’t accept the emails because of it. The error can also occur when Live Mail or Outlook cannot connect to the mail server. You can resolve this 0x800cc0e error easily.

Reasons for the Error

There can be more than one reason behind this error. These are:
  • The server is not properly configured
  • Internet connection is unstable
  • Anti-virus software or firewall is interfering with the mail
  • Microsoft Windows is updating
  • Administrative issues
Fixing the 0x800ccc0e Error

There are more than one ways to fix this error. And it depends on the reasons behind the error.
  • Check connection to the mail server
The first thing you need to check and ensure that you’re able to connect to the mail server from current location. For this, you have to open the command prompt and execute the following:

Code:
telnet smtpmailserver.domain.com 25
Verify email account credentials

The next thing to inspect is the credentials of the email account. Make sure they’re valid. To check, log in to the account using the credentials. If it fails, reset your password or other parameters.

Check settings of the server

Third thing would be to check the server settings. Here are the steps to follow:
  • Right-click on the email account
  • Tap on Properties
  • Open the General tab
  • Note the user credentials and ensure they’re correct
  • Next, cross-check the label, include this account for receiving email or synchronizing
  • Lastly, open the server tab and select the mail server. Here, enter the correct details
Re-configure e-mail accounts

To fix the error, another option is to re-configure the concerned e-mail accounts. Remove the current accounts and create new Live Mail or Outlook accounts. It should solve the error.

So those are some of the ways to handle the 0x800cc0e. Its not a threatening error, but does require immediate attention. Use any of the above measures to quickly fix it.
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