[RESOLVED]: Error "554 permanent problems with the remote server"

Getting errors in the email is very often! Whatever may be the error it must carry some clue to identify the problem.

554 is said to be the most terrible problem because it doesn’t give you a way to guess what the exact solution is. The sender sends the mail to the recipient – Here, the server of the recipient goes for a thorough check by authenticating the header message (To or From). It concludes that you are not from a trusted machine or making some relay in spam filtering.

Let us see how to fix 554 errors using a remote server as the interface:

• Blacklisted sender IP address:

An IP address with a good reputation is the symbol for the sender activity. Due to some reasons like a relay or spam motivation, the sender IP address may be blacklisted in the recipient list. Here, the checks are consolidated by the top providers like Gmail, Hotmail and Yahoo.

Solution: Check the IP address is listed in blacklist or not. Remove it by delisting the IP address also take a look on spam messages. You may try to set limits for outgoing messages and before the act of SMTP simple do pop disablement.

• Spam activities by the sender:

The recipient server has a trick to identify the sender authentication by setting some custom features namely filters and blacklist. These are said to be rules set by recipient server for authenticating all incoming messages. If any of the sender emails that don’t follow the rules then it will be blocked or rejected.

How to say a sender has a spam activity?

If a sender tries to send one message to all at the same time or if the mail has more relative words of spam content then the connection will be blocked. Because the recipient will consider it as a suspicious act!

Also, providers like Yahoo, Gmail have limitations to send mails even in bulk. It goes beyond the limitation it doesn’t give you warning instead goes for a straight rejection.

Solution: Check for the file format whether it is unsupported or not. Try to resend again! If everything goes good then the recipient should take the responsibility to whitelist the sender IP address.

• DNS record with poor maintenance:

The DNS records like SPF, DKIM and RDNS should have proper maintenance regularly. The recipient cross-checks all the DNS record to accept the incoming mails.

RDNS: It is said to be reverse DNS. It has a translation methodology between the sender IP address redirects to its domain name. So, here it confirms the IP address of the sender is correlative to the domain name or not. Spammers use a trick to hide from the detective's eye, isn’t it? In that case, they have a method to use the IP address which is not static it's dynamic. Emails are not featured from dial-up connections.

SPF record: As a precaution of the spam moving, the user will use the DNS record namely SPF (sender policy framework). SPF record will have a list of IP address where it confirms the sender IP address is present in the list or not. It allows the mail to reach recipient inbox only if the IP address is present in SPF record. Also, some users forgot to add new IP of the mail server in SPF record.

DKIM record: Domain keys identified mail! With the help of sender digital signature, the DKIM record confirms the incoming mail is originated only from the sender end.

DMARC: Domain message authentication reporting and conformance! DMARC seeks the authentication process of SPF and DKIM in short. It looks for those two DNS record to give acceptance.

Solution: Do cross-check in all records for good maintenance. Do not let any mismatches in-between the DNS records.

• Error in recipient mode:

The mail server of the recipient plays another big role in authenticating sender activity. But in many cases, we receive a complaint against mail server is under problem.

1. The domain may be suspended or disabled.
2. Recipient domain MX record may be incorrect.

To check the MX record, kindly execute the below command:

Cross-check the recipient mail server connection by executing the below command:

Note: After the execution of the command, you will be getting noticed if any problem exists. The recipient should take enough step to correct all the errors.

Hereby, we have listed only the main cause of 554 permanent problems using a remote server. Start from step by step to find the exact cause made by the sender or recipient. It doesn’t let you go for a outsource so; you can deal it by referring our page as the main executor. We have given you an immediate solution that may help you at any time.