Before getting suspended from a Plesk subscription, you would have gotten some symptoms. There is a situation for you to ignore those symptoms carelessly. So, notice the symptoms one by one when you get it the first time.
Step 1: Use RDP or SSH to connect with the server firstly.
Step 2: Use the below command for creating database dump in Plesk:
Step 3: Start accessing the database of Plesk:
Step 4:
How to activate for customer? mysql> UPDATE clients SET status=0 WHERE pname='Customer name';
How to activate for subscription? mysql> UPDATE domains SET status=0, webspace_status=0 WHERE name='example.com';
After completing all the steps one by one kindly login into Plesk again for confirmation. Activate the suspended subscription by tapping the status “Activate” in the Change status section.
- There is no way to activate subscriptions or customer suspension.
- You can still see the customer or owner is active.
- The reseller or owner is still working with your Plesk.
- You cannot process or export the dump of the database.
- You might see that value 2 is subscription status and 0 is domain status.
Step 1: Use RDP or SSH to connect with the server firstly.
Step 2: Use the below command for creating database dump in Plesk:
Code:
Windows server: C:\>pleskdb dump psa> C:\psa_backup.sql
Linux: # pleskdb dump psa> /root/psa_backup.sql
Code:
# pleskdbHow to activate for customer? mysql> UPDATE clients SET status=0 WHERE pname='Customer name';
How to activate for subscription? mysql> UPDATE domains SET status=0, webspace_status=0 WHERE name='example.com';
After completing all the steps one by one kindly login into Plesk again for confirmation. Activate the suspended subscription by tapping the status “Activate” in the Change status section.
